Our Policy

At Lashes Studio, we are dedicated to delivering exceptional service and ensuring client satisfaction.

Please review our policies carefully:

1. Free Repair:

We offer free repairs within 3 days for any issues related to lash extensions, lash lifts, brow lamination, or other services.

2. Refill Policy:

Refills require at least 30% of lashes remaining.

If less than 30% of lashes remain or if it has been more than 3 weeks since your last appointment, a full set will be required and charged.

3. Cancellation Policy:

Cancellations made within 48 hours of the appointment will incur a 30% fee.

4. No-Show Policy:

Failing to attend an appointment without prior notice will result in a 50% fee.

5. Late Arrival:

Arriving 15+ minutes late may require rescheduling or could affect the quality of your service.

6. No Refund Policy:

All services at Lashes Studio are final and non-refundable. If you experience any issues, please contact us within 3 days for assistance.

Thank you for understanding and supporting our policies.

We look forward to serving you!